Challenge At WGU, students pursuing teaching degrees are required to apply for Field Experience, a program in which they work in a school setting alongside a licensed teacher. At the time, applicants received little to no visibility into their application status after submission. As a result, Field Experience staff and Student Mentors received a high …
Problem Overview The College of Health determined a need for students to have more flexibility in how they attend rotations at hospitals while they are going through their field experience. Currently a student has to follow a “track”, which is a series of predetermined rotations and the must be completed in order. The new solution …
Challenge The homepage was failing to create a strong first impression for both prospective and existing customers. Extensive customization led to visually inconsistent and outdated-looking pages, causing the sales team to actively avoid showcasing the homepage during demos. At the same time, hospital coordinators and medical residents reported that poor layout and information hierarchy made …
Challenge While working at Wastebits, customer interviews and support conversations revealed a recurring challenge: organizations that needed waste removed often struggled to identify qualified facilities that could accept and properly process their specific waste types. Certain materials such as fryer oil or diesel-contaminated soil from roadside incidents must be transported only to facilities that meet …